A Complete Guide to Delta’s Baggage Claim & Tracking Services

Delta Air Lines, Inc., also widely recognized as Delta, is a major airline in the United States and a legacy carrier. Delta is one of the world’s oldest working airlines, with headquarters in Atlanta, Georgia. The airline operates over 5,400 flights per day and serves 325 destinations in 52 countries across six continents through its subsidiaries and regional affiliates, including Delta Connection. Making no difference if you are an Indian citizen; simply book online flight tickets from USA to India with Delta Airlines. SkyTeam, an airline alliance, was founded by Delta.

Delta has nine hubs, the most significant of which being Atlanta based on total passengers and departures. In terms of scheduled passengers carried, revenue passenger-kilometers has flown, and fleet size, it is the world’s second-largest airline. On the Fortune 500, the company is rated 69th. The company’s tagline is “Keep Climbing.”

Every day, Delta and its worldwide alliance partners fly nearly 15,000 flights. Delta is the only US airline that flies to Dakar, Stockholm, and Copenhagen.

The flight to India “fills the last remaining gap in our global network,” said Jimmy Eichelgruen, Atlanta-based airline’s director of sales for India, Africa, and the Middle East, in an interview with ET. Every year, 1.3 million people travel (one way) between the United States and India. On December 24, 2019, Delta inaugurated daily flights from New York to Mumbai, offering online flight tickets from USA to India.

Heading up to the next topic that is baggage handling & tracking services.  BNP Associates were the first to introduce to the world an automated baggage handling system in 1971, and to this date, this technology is used in almost every major airport worldwide. Airlines, such as United Air Lines, TWA, Delta, and American Airlines which are providing last minute tickets to India soon followed with their systems. These systems could not be used interchangeably. The bar code was employed in some systems to indicate a three-letter destination airport code, while in others it served as a two-digit sorting code that told the system where to send the luggage.

If we talk about tracking services, The Luggage Security Working Group (BSWG) was established by the airline industry, under the direction of IATA, as a result of the bombing of Air India Flight 182 on June 23, 1985, to alter international standards and mandate passenger baggage reconciliation. Eastern Airlines’ John Vermilye, the BSWG’s chairman, suggested that the sector use the already-effective license plate system. In this idea, the baggage tag number was represented by a barcode. The passenger information, including the flight number, destination, connecting information, and even the class of service to denote priority treatment, were all associated with this number upon check-in. With the era of digitalization as online booking of affordable flight tickets to India has become easier, it has also become very convenient for overseas travelers to track their baggage, especially with Delta airlines.

But the real question is what happens when your baggage is delayed when you are traveling with Delta Airlines? Well, let me tell you that it is a horrendous experience, especially when you were told that your baggage would not be delayed and would arrive there on time, only to find out that it was not there when you arrived after a long flight and around midnight.

Here’s the answer to your question with a detailed guide to Delta’s Baggage Claim.

Read the entire article to get all of your queries answered:

• Baggage and travel charges

When you travel with Delta by international flight tickets booking online services, we want you to feel prepared and understand everything you need to know about your luggage — before, during, and after your trip. You can check in and inform Delta of the number of bags you will check on delta.com or the Fly Delta app within 24 hours of your departure before buying online flight tickets from the United States to India using the Fly Delta app. If you’ve already checked in, drop your baggage at Baggage Drop. You may also check-in and pay for your luggage at the airport.

• Baggage that is delayed, lost, or damaged

If you have a problem with delayed, lost, or damaged luggage, we want to help you make it right. If you’re waiting for a delayed bag or checking on a claim, please have your file reference number handy so that we can better assist you.

• Report Missing Baggage

Notify one of our representatives if your bags are delayed. You will be given a file reference number, which you will need in order to file claims or inquire about your items. If your first or second paid checked bag(s) are delayed for more than 12 hours after being reported to a baggage service agent/office, you may be eligible for a bag fee refund.

• Get a Refund for Delayed Bag Fees

Customers who paid Delta for a checked bag and flew on at least one Delta-operated flight may be eligible for a rebate in the form of an electronic travel voucher (ETCV) for the applicable amount paid if your bag is not delivered within 12 hours of the reported delay. To be eligible for this rebate, you must have paid for the delayed bag. ETCVs will be issued for each paid piece that is delayed – for example, if you paid to check multiple bags and one of them is delayed, you should expect an ETCV for the first bag fee. If two bags are delayed, the first will be transported by ETCV.

• Baggage Damage Report

If you believe your luggage was damaged during the flight, bring it to the Delta Air Lines Baggage Office as soon as you arrive. All damages must be assessed in person at the baggage service office by a Delta representative. If necessary, a Delta representative will direct you to fill out a damaged bag form. You must file your claim within 24 hours for domestic travel and within 7 days for international travel.

Introducing a significant advancement in the field of Tracking Services:

Delta is deploying RFID (Radio Frequency Identification) baggage tracking technology, a first for US carriers, to provide customers with improved real-time tracking of luggage throughout the travel experience. This is a game changer for Delta and the 120 million bags it transports each year. RFID will eventually replace barcode hand scanning, which has been the industry standard since the early 1990s. Scanners use radio waves to capture highly accurate and consistent data stored on an RFID chip embedded in the luggage tag, resulting in superior tracking and transparency. This innovative application of technology provides us with more data and more precise information throughout the journey of the bag.

Initial RFID deployments throughout the baggage process show that bags are tracked with a 99.9% success rate, ensuring proper routing and loading.

Over the last decade, improved baggage handling processes and technology have reduced the airline’s mishandled bag rates by 68 percent, establishing Delta as the leading U.S.-based global airline known for offering last minute tickets to India with baggage performance. Delta led all U.S. global airlines in DOT bag performance in 2015, setting six monthly records and a full-year record.

Hope you found this article helpful in answering your questions about Delta’s baggage claims and tracking services. Now you can enjoy a fantastic & comfortable flight with Delta airlines, making your tour more memorable & enchanting.