Enhancing Accessibility at DEL Airport for Passengers with Special Needs
Delhi’s Indira Gandhi International Airport (DEL), a hub of connectivity, welcomes arriving passengers from all over the world. Millions of passengers who’ve booked cheap flight tickets to India from USA or any other nation, take off and land at Delhi Airport every year. Delhi Airport offers numerous helpful services to guarantee a flawless travel experience for all travelers arriving or departing the airport, including those with special needs.
Delhi Airport goes above and beyond to make sure all the unique needs of travelers with mobility impairments or those who require a little extra time or assistance are satisfied. Read on to discover how DEL is dispelling myths to guarantee a straightforward and enjoyable encounter for travelers in need of extra assistance. Here you go!
PRM Support for Passengers with Special Needs at DEL Airport
Special support for the PRM facility is available to passengers with Reduced movement (PRM) and specific needs, such as senior travelers, expectant mothers, passengers traveling with young children, and individuals with physical disabilities or impairments or any condition that limits their movement. When a traveler uses this service, they receive the support that most suits their needs, making it easier for them to navigate the airport procedures. Below is a summary of DEL’s PRM support facilities:
1. Wheelchair Assistance
Wheelchair assistance is available to PRM passengers from all airlines at the Delhi Airport. When buying cheap air tickets to Delhi from USA, travelers must check the help box to use the service. The PRM flyer can request wheelchair assistance at the Departure forecourt by contacting the airline once they have arrived at the airport. These are the details for getting in touch:
- Meet and Assist counter at Terminal 1 (beside Gate 3)
- Terminal 2: In front of Gates 1, 2, 3, and 4, PRM phones are available.
- Terminal 3: In front of the departure entry gates at lanes 2 and 3, between Gates 2 and 3 at lane 1, and opposite
2. Buggy Service
The Delhi Airport offers a complimentary battery cart service called the buggy service to assist travelers in getting around the property. This facility can be used by senior individuals, pregnant women, those with limited mobility, and ladies traveling with young children to ensure a hassle-free travel experience. Customers can order the buggy service for both arrival and departure passengers to and from their boarding gate at dock intersections.
3. Dedicated Lanes
Passengers with mobility impairments may find it difficult to wait for their turn in the airport lanes. Travelers of this kind can transit through Delhi Airport terminals more quickly by using the dedicated lanes. This can provide comfort and a hassle-free journey. The lanes that are reserved for PRM users are as follows:
- Terminal 1: PRM travelers have priority at all terminal entry gates and during domestic security inspections.
- Terminal 2: PRM travelers can use Lane 2 at the terminal entry. PRM passengers have priority during the domestic security check at all gates.
- Terminal 3: Passengers using PRM can utilize Zone 5 for domestic security checks and Gates 3 and 6 at terminal access. There is a special PRM support counter for immigration as well.
4. Dedicated Parking Zone
The PRM passengers can use the designated parking spaces at the terminals for a comfortable ride. This can guarantee them a simple and convenient parking experience. The following parking spaces are reserved for PRM passengers:
- Terminal 1: Zone B Parking
- Terminal 3 & 2: MLCP – Level 2
5. PRM Washrooms
The PRM washroom is another PRM service that helps make traveling through airports more comfortable for those with limited mobility. Special PRM-friendly restrooms with call buttons for assistance are available at all three terminals. Furthermore, if you are on the lookout to book cheap flights to India from Canada, make sure to visit our secondary website Flyopedia.ca.
Additional Services at Delhi Airport for Special Passengers
1. Airport Cruz
Airport Cruz is an excellent choice at Delhi Airport for passengers with special requirements. The facilities offer wheelchair assistance on a chargeable basis. You can submit a request at the Airport Cruz counter at T3 Departures to use the facility. In addition to the old, expectant, and exceptionally capable individuals, fliers who find it difficult to travel long distances may also hire a wheelchair. In addition, for insights into the Immigration Process transitioning to Biometric systems at Delhi, Mumbai, and Bengaluru Airports, delve into our article “Immigration Process to Go Biometric at Delhi, Mumbai, Bengaluru Airports”
2. Porter Facility
The Porter facility can help make airport travel simple and stress-free for people with specific requirements. With this paid service, they can travel in comfort and get rid of their luggage problems. Clients with special requirements are escorted to the check-in counter by the porter crew, who also assist with bag handling.
3. Baby Room
Traveling with a newborn might be less stressful thanks to Delhi Airport’s baby rooms. These rooms are routinely cleaned to safeguard the health and welfare of the kids. Parents traveling with children can use the private room meant for changing their infants. Mothers can breastfeed their children in peace in the baby rooms, which are situated at terminals 1, 2, and 3.
Bottom Line
Delhi Airport is committed to ensuring that all travelers, including those seeking cheapest business class flights to India from USA with Flyopedia, can enjoy the excitement of travel, regardless of their needs or ability. DEL provides a comprehensive range of personalized services to ensure that customers with special needs travel conveniently and comfortably. Delhi Airport promotes inclusive travel by providing a wide array of services, features that are easily accessible, and compassionate assistance.
